Privacy Policy
We appreciate your interest in our website and our company. For external links to external content we can assume no liability, despite careful selection of these links.
Protecting your personal data when collecting, processing and use during your visit to our website is important to us. Your data is protected in accordance with legal regulations, specifically with regard to EU Directive 2016/679 on Privacy and Electronic Communications. Below is information on what data is recorded during your visit to our website and how it is used:
Collection and processing of data - Information we store about you
The information we collect and store depends on the purpose of your visit:
When just browsing as a visitor
- We collect only anonymous statistics about users visiting our web site such as the number of visitors and which pages were visited.
- Please see also our Cookie Policy
When contacting us via the contact form
- Your name, email, subject, and message as filled in on the contact form.
- This information is sent to us as a regular email and as such is stored on our email server.
When registering or logging in on the site
- Name and login name
- email address
- registration date
- last visit date
- The date your password was last reset
- How many times your password has been reset
- An internal ID
- Your assigned groups (guest, registered, customer, etc.)
- We also store a history of changes to your user profile and privacy settings.
When you download files from our site
- The date of the download
- The title of the downloaded file
- The downloaded file name
- The size of the downloaded file
- The IP address used for the download
When making a purchase on our on-line store
- The order/invoice number
- The order date
- The product(s) ordered
- The total order amount
- The order status
- The payment method
- Your billing details (your name, title, company name, address, email address, and telephone numbers) as entered into the purchase form
- The IP address used to make the order
When playing on-line videos
- Our videos are hosted on YouTube; we do not store any additional information when you watch these videos, nor do we intentionally share any of your data with YouTube. Please visit https://www.youtube.com to view their own Privacy Policies.
Use and disclosure of personal data - How we use your data
When you have provided us with personal data, as in online forms, we use it only to answer your questions, to execute contracts with you, for the company's internal evaluation and for technical administration. If you have registered with us, we may use your contact information to notify you of new products and releases, and to inform you about important updates.
Your personal information will only be disclosed to third parties or otherwise transmitted when it is required to fulfill a contract - in particular for the transfer of order data to suppliers - or where you have previously consented to such transfer. You have the right to revoke your future consent at any time.
We do not share your data with any other parties except for ordering purposes or to comply with legal law enforcement requests.
Where we store your data
Our web site is hosted by FatCow Web Hosting (https://fatcow.com), headquartered at 10 Corporate Dr., Suite 300, Burlington, MA 01803, USA. Your personal data is managed by Ingradata but stored on servers located in the USA. Fatcow and its parent company, The Endurance International Group, Inc., are not currently members of the Privacy Shield Framework (https://www.privacyshield.gov) and therefore our data protection mechanisms do not currently comply with the GDPR data protection requirements. That is why you must explicitly accept this agreement, as provided in Article 49(1) of the GDPR.
Viewing or deleting your data - Revoking your permission
Stored personal data is deleted if you withdraw your consent to their storage, if their storage is no longer necessary to fulfill the intended purpose, or if their storage for other legal reasons is inadmissible.
Upon written request, we will inform you about the data stored about you. You may also request your personal data be deleted. Please write to:
InGraData Gesellschaft mit beschränkter Haftung
John Matthews, Geschäftsführer
Lotter Straße 43
D- 49078 Osnabrück
Germany
Tel. +49 541 507 99 730
Fax +49 541 507 99 739
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
If you have registered on our site, you may retrieve a copy of your stored data and even delete your profile along with the stored data. For this, you must log in and then edit your profile. At the bottom of the page you will find buttons for exporting your data and deleting your profile.
Security advice
We strive to protect your personal data by taking all technical and organizational possibilities so that they are inaccessible to third parties. When communicating by e-mail, complete data security can not be guaranteed, so we recommend you use surface mail for confidential information.